Craft Obsessions is a family run Internet based Mail Order business. We are always delighted to help and advise you in relation to any aspect of our products or service. Our customers know that when dealing with us, they will always receive a friendly and efficient service – it’s what our reputation is built on and we are proud that our loyal customer base continues to expand as a result.

We appreciate that you have a choice about where to purchase your scrapping stash and card making materials and we think it’s important that your shopping experience with us is as enjoyable and problem free as possible. This is our number one objective and you can be absolutely sure that everything we do is aimed at achieving it.

In the unlikely event that despite our best efforts something does go wrong, all we ask is that you give us a reasonable opportunity to put things right. This is the only way that we can prove to you that we do actually mean what we say.

When contacting us please note that we are based in the UK and operate on UK time.